Built to Last - Backed for Life

At OLLIN, we stand behind the quality and durability of our products. That's why we offer a limited lifetime warranty on all of our products, excluding apparel. If you experience an issue that is covered under our warranty, reach out to us and we'll make it right.

Please include your proof of purchase (receipt or order confirmation), a clear explanation of the cause and condition for warranty, and a photo of the product to be warrantied.

Once we receive your claim, our team will review it and work with you to determine eligibility.

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OLLIN Lifetime Warranty

What We Cover

Manufacturing Defect

Issues or imperfections out of the box

Mechanical Failure

Hardware failures under normal use

Material Failure

Cracking, warping, or degrading of plastics or metals not caused by misuse

Defective Components

Issues with magnets, threads, or connection interfaces not caused by misuse

What We Don't Cover

Normal Wear and Tear

Surface scratches, finish fading, or cosmetic blemishes from normal use

Accidental Damage

Drops, impacts, or crushing caused by mishandling

Unauthorized Modifications of Repairs

Tampering, altering, or trying to fix in an unapprovaed way

Loss or Theft

Lost, stolen, or left behind products