Not 100% Dialed? We've Got You

If your gear isn't exactly what you expected, or if something doesn't fit the way it should, you've got 30 days from the date it hits your doorstep to send it back or swap it out. Exchange or return it in unused and like-new condition in the original packaging.

Start an Exchange or Return

Requirements

Exchanges & Returns

Returns or exchanges must be made within 30 days of receipt

Returned product must be unused, in like-new condition, and in its original packaging

Products must be returned using the OLLIN provided shipping label

Refunds for completed returns will be made in the same form as the original payment

Return processing takes up to 15 business days after we receive the product

Gift Cards are non-refundable

International Exchanges and Returns

Excluding Canada

As we are working through expanding our international shipping options and locations, we are unable to facilitate international return shipping services at this time. Please be sure to confirm your optics and phone models before placing your order. We can accommodate returns if the customer arranges and pays for the return shipping costs. Please email us at support@ollin.co regarding all international exchanges and returns.