SHIPPING POLICY

At OLLIN, we aim to get your order to you as quickly and efficiently as possible. Here’s a breakdown of our shipping options and policies: 

Our fulfillment center is located in Salt Lake City, Utah in the United States. 

Shipping Methods and Delivery Times:

  1. Standard Shipping:
    • Carrier: USPS/DHL
    • Delivery Time: 7-10 business days
    • Details: Standard shipping is a reliable option for those who prefer to save on shipping costs.
  2. 2-Day Shipping:
    • Carrier: FedEx
    • Delivery Time: 2 business days
    • Details: Choose our 2-day shipping option for faster delivery. Orders placed before 11 AM MST will be shipped the same day, while orders placed after 11 AM MST will be shipped the next business day. Expedited shipping options are not available for P.O. Box addresses. A physical address is required for these shipping methods. 
  3. Overnight Shipping:
    • Carrier: FedEx
    • Delivery Time: 1 business day
    • Details: Need your order in a hurry? Then opt for overnight shipping. Orders placed before 11 AM MST will be shipped the same day, while orders placed after 11 AM MST will be shipped the next business day. Expedited shipping options are not available for P.O. Box addresses. A physical address is required for these shipping methods. 

Orders placed over the weekend or on recognized holidays will ship the next business day.

Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment’s progress.

Shipping Rates:

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. You will see the shipping options and costs during checkout.


International Shipping: 

Taxes and duties are calculated during checkout and included in the total shipping cost. We cannot guarantee delivery estimates for international orders as they vary by country. Delivery times depend on local customs processing and postal services.

Contact Us:

If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to contact our customer support team at support@ollin.co